Terms of service
Last updated: September 30, 2026
Volleyball Nation is a brand operated by NOX Creative, LLC (“Volleyball Nation,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and share personal information when you visit vbnation.com, place an order, or contact us.
Information we collect
Depending on how you use our store, we may collect:
- Contact and order details, such as your name, email address, shipping and billing addresses, phone number if provided, items purchased, and order history.
- Payment-related information needed to complete a transaction. Payments are handled through our checkout and payment providers; we do not receive or store your full payment card number.
- Information you send us when you contact customer support.
- Information about your interaction with our website, such as device and browser information, IP address, pages viewed, and cookie or similar technology data.
How we use information
We use personal information to process payments and orders; produce, ship, and deliver products; send order and service updates; answer questions and resolve problems; maintain and improve the store; prevent fraud and protect our customers and business; and comply with applicable legal obligations.
If you sign up for marketing, we may also send you promotional messages. You can unsubscribe from marketing emails using the link in those messages. You will still receive necessary order and service communications.
Who we share information with
We share information as needed with companies that help operate our store. These include Shopify, which hosts our storefront and supports checkout; Printful, which produces and fulfills made-to-order items; payment providers; shipping carriers; and providers that help us with customer support, analytics, or marketing where those services are used. We may also disclose information when required by law or to protect our rights, customers, or store.
These providers receive information relevant to the services they perform, such as the shipping details Printful needs to fulfill an order. Their handling of information is also governed by their own terms and privacy practices.
Cookies and privacy choices
Our store and its service providers may use cookies and similar technologies to operate the site, remember preferences, understand site activity, and, where enabled, measure or personalize advertising. You can manage available cookie or data-sharing choices through the privacy controls displayed on our site and through your browser settings. The choices available may depend on your location and our store settings.
Your requests
Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to make choices about certain uses of your information. Email support@vbnation.com to make a request. We may need to verify your identity before responding, and some information may need to be retained for orders, accounting, fraud prevention, or other legal purposes.
Retention and security
We keep personal information for as long as reasonably needed to fulfill orders, support customers, maintain business records, resolve disputes, and meet legal obligations. We use reasonable measures to protect information, but no online service can guarantee absolute security.
Children
Our store is intended for people who can make purchases under applicable law. If you believe a child has provided us with personal information without appropriate authorization, contact us so we can review the request.
Changes and contact
We may update this policy as our practices or legal requirements change. The current version will appear on this page with its updated date.
For privacy questions or requests, contact support@vbnation.com
